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Returns Policy

Our returns policy is 30 days.

 
Returns & Exchanges

We offer exchanges on books for the equivalent sale amount - this can be for a direct swap in the shop, or given as a gift voucher. The book must be unread and in a resaleable condition.  â€‹

We're unable to offer returns or exchanges on customer orders that are ordered in especially and aren't one of our stocked items. 

We don't offer refunds on items unless they are faulty (misprinted, missing pages etc). 

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Non-Returnable Items 

  • Event Tickets

  • Non-book items (bookmarks, cards etc)

  • Blind Date / Lucky Dip books

  • Gift Subscriptions

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Subscription Book Returns

We are unable to refund subscription gift orders after 14 days before the subscription is due to start. We are happy to exchange subscription books to the recipient, if they have already read the chosen title. We will accept them for exchange and help you choose another, as long as the book is unread and in a saleable condition.

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